After over 40 years of property ownership we have had experience with several HVAC companies and Ladd Service Company out performs them all. The Ladd team has provided friendly, quality and on-time service each time we've needed them. I highly recommend them for your HVAC needs.
— Dan P.
The sales rep Roger came out on time did the calculations needed and gave bid on the spot. Installers came when promised and completed the installation of the new AC and furnace and new pad in no time and left no mess anywhere. Really pleased with the whole experience.
— Robert Z.
Had a fantastic experience when I called Ladd. My service tech was Austin and he was very professional and knowledgeable. Truly will use this company again. From the initial time I called to the completion of the job was less than 3 hrs. Prices quoted before service done and were more than fair considering after hours and weekend! Thanks Austin and he also checked for any carbon monoxide leaks and was kind enough to put in my new filter!!!
— Rhonda N.
We started working with Ladd when we moved to Kansas City 17 years ago, and they have never disappointed! We've bought 2 furnaces from them, and have them tune up our system twice a year. Their courtesy and professionalism have been outstanding, and the work they have done has been excellent. With an old house with failing pipes, we've always felt confident that we had Ladd to call if we needed them. I would recommend them - and have several times - to anyone that is looking for great service and really nice folks!
— David N.
Everyone I’ve dealt with at Ladd has been prompt, pleasant, and honest.
— Ron F.
Could not be happier with the recent repair to my heating system and I will use Ladd the next time I need service. The company has a real asset in Austin. He's friendly, thorough, and explains everything.
— Skip W.
Very pleased with the service from Ladd. Comforting to know there is high quality technicians close to home.
— Ed G.
It was a great experience. Quality work, friendly people & finished when they said they would.
— Kent W.
I was referred to LADD today by a friend. After calling to schedule an appointment today, a LADD technician was able to come out just a few short hours later. My home is sold and under contract. The home inspector for the buyers stated the PTAC unit (like a hotel a/c and heater) was not working properly. He stated to have it repaired or replaced. Austin came out. He was so thorough in testing the unit. He tested twice to make sure it was working properly. His findings were that it was working just fine. There were no repairs needed. He serviced the furnace and replaced a small part. Thank you, Austin. Thank you, LADD for a great visit. Will definitely recommend to family and friends.
— Staci D.
GREAT company to work with. We have used them in two different houses to do complete HVAC replacements and they did an awesome job. Arrived when scheduled and cleaned up after themselves. Very knowledgeable and professional. Highly recommended!
— Kim G.
Very professional service and excellent work on the installation of the unit and duct work. I am very satisfied with the quality of my new furnace, and will recommend this company to anyone.
— Kristina E.
I had Dave Bauerly do some work on my plumbing. He did a great job. I would recommend them to do service to anyone! Thank you Dave!
— Traci R.
Roger Maples came to my house and looked at my system. What he recommended was exactly what I thought I needed. I used to work heat and air at Sears 25 years ago. He was honest and right up front of what we needed. We bought the furnace and air and they were out within a week to install it. Their service men were very clean and professional with what they did. The office personnel Kristi has been very helpful and very professional. I would recommend Ladd to all of my friends. Great company!
— Richard D.